Experience Meets Expertise Disability-Owned for Better Health.

At Assist Depot, we are more than just a medical supply company; we are a community dedicated to individuals with disabilities & impairments. Founded by someone with cerebral palsy, the teams mission is to provide solutions that bring  mobility & health to all. We understand the unique challenges faced by those with chronic conditions because we live them every day.

Our offerings are thoughtfully selected to ensure they meet your needs, and our commitment to inclusivity drives everything we do. Together, we can break down barriers and create a more accessible world for everyone.

Assist Depot's Core Values

Compassionate Care

At Assist Depot, we believe that care extends beyond the products we offer—it’s about understanding and meeting the unique needs of each individual. We strive to deliver personalized support and trusted solutions that empower our customers to live their best lives.

Overcoming Barriers

Assist Depot understands that mobility challenges can feel like insurmountable barriers, but we are here to help you overcome them. We provide products and support that assist our customers to break through cages and achieve greater freedom and independence.

Service with Integrity

Assist Depot operates with the belief that true service is rooted in integrity and compassion. We are committed to putting our customers first, providing honest, reliable, and effective solutions that improve their daily lives.

Quality You Can Rely On

Every product we offer is carefully selected and rigorously tested to ensure it meets the highest standards of safety, durability, and effectiveness. We collaborate with trusted suppliers and healthcare professionals to bring you the best in mobility aids, adaptive equipment, and daily living products.

Frequently Asked Questions

How Can I Place an Order on Assist Depot?

Placing an order on Assist Depot is simple and straightforward.

  1. Browse Products: Use our website to browse through our range of mobility aids and daily living products.
  2. Select Items: Click on the product you're interested in and select any specific options (like size, color, or quantity).
  3. Add to Cart: Once you've made your selections, click "Add to Cart."
  4. Review Your Cart: When you're ready to checkout, review the items in your cart to make sure everything is correct.
  5. Proceed to Checkout: Click "Checkout" and fill in your shipping and payment details.
  6. Place Your Order: Confirm your order by clicking "Place Order." You’ll receive an email confirmation with your order details.

Our process is designed to be as user-friendly as possible, ensuring a smooth shopping experience from start to finish!

What is Assist Depot’s mission and vision?

At Assist Depot, our mission is to significantly impact those facing mobility & health challenges We achieve this through combining expert knowledge with innovative solutions, we strive to be a trusted partner in every step of our customers' journey toward a more fulfilling life.

How does Assist Depot ensure the quality of its products?

Quality is at the forefront of everything we do. We partner with leading manufacturers and conduct rigorous evaluations to ensure that all our mobility products meet the highest standards of safety and effectiveness. Additionally, we continuously monitor customer feedback and industry advancements

How can I get support or assistance from Assist Depot?

At Assist Depot, we are dedicated to providing exceptional support to our customers. If you need assistance or have any questions, our knowledgeable customer service team is here to help. You can reach us through various channels:

  • Phone: Call us at (305)338-7324 for direct assistance.
  • Email: Send us an email at [email protected], and we will respond promptly.
  • Online Contact Form: Fill out our contact form on the website for detailed inquiries.
  • Social Media: Connect with us on Instagram and Facebook for updates, support, and community engagement.
What should I do if I encounter issues with my order?

If you encounter any issues with your order, such as delays or discrepancies, we’re here to assist you. Follow these steps to resolve the issue:

  • Check Order Status: Log in to your account on our website to view the current status of your order.
  • Contact Us: Reach out to our customer service team via (305)338-7324 or [email protected], or use our online contact form for support. Provide your order number and details about the issue.
Do you deliver on public holidays?

At Assist Depot, we prioritize timely delivery, but please note that our shipping partners do not typically operate on public holidays. Orders placed on or just before a holiday may experience slight delays. You can always check your order status online or contact our customer service team for the most accurate delivery information. We strive to ensure your products arrive as soon as possible, and we appreciate your understanding during holiday periods.

Is next-day delivery available on all orders?

We offer next-day delivery on select products, depending on availability and your location. During checkout, you’ll see delivery options for your order, including the estimated delivery times. Please note that next-day delivery is not guaranteed for all items, especially for custom or specialized products. For the most accurate information, feel free to contact our customer service team, and we’ll be happy to assist you in choosing the best delivery option for your needs.